Privacy Policy
Your privacy and data protection are our priority
Contact Information
CreateHub Academy
1 Chome-18-13 Ebisu, Shibuya, Tokyo 150-0013, Japan
Phone: +81 70-4554-1782
Email: info@createhub-academy.com
Data Protection Commitment
CreateHub Academy is committed to protecting your personal information and respecting your privacy rights. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR), Japanese Personal Information Protection Act, and other applicable privacy laws.
We believe in transparency and want you to understand exactly what information we collect and how we use it to provide you with exceptional content creation education services.
Last Updated: September 13, 2025
Information We Collect
Personal Information You Provide
- • Name, email address, and phone number from contact forms
- • Course enrollment information and preferences
- • Payment information processed by secure third-party providers
- • Communication records when you contact us
- • Feedback, testimonials, and survey responses
Automatically Collected Information
- • IP address, browser type, and device information
- • Website usage data and page visit statistics
- • Cookie data for website functionality and analytics
- • Referral sources and navigation patterns
- • Time spent on pages and user interaction data
Course and Educational Data
- • Course progress and completion records
- • Assignment submissions and project files
- • Attendance records for in-person sessions
- • Learning assessment results and performance data
- • Portfolio materials created during courses
How We Use Your Information
Educational Services
- • Course enrollment and administration
- • Progress tracking and performance evaluation
- • Certificate generation and issuance
- • Personalized learning recommendations
Communication
- • Respond to inquiries and support requests
- • Send course updates and important notices
- • Provide customer service assistance
- • Share relevant educational content
Service Improvement
- • Website analytics and optimization
- • Course content enhancement
- • User experience improvements
- • Technical support and troubleshooting
Legal Compliance
- • Comply with applicable laws and regulations
- • Maintain accurate financial records
- • Protect against fraud and security threats
- • Respond to legal requests and obligations
Data Protection Measures
Encryption and Secure Storage
All personal data is encrypted both in transit and at rest using industry-standard security protocols.
Access Controls
Limited access to personal data on a need-to-know basis with strict authentication requirements.
Regular Monitoring
Continuous monitoring for security threats and regular security audits of our systems.
Breach Notification
Immediate notification procedures in case of any data security incidents affecting personal information.
Your Privacy Rights
Right to Access
Request copies of your personal data we hold
Right to Rectification
Request correction of inaccurate personal data
Right to Erasure
Request deletion of your personal data
Right to Data Portability
Receive your data in a structured, machine-readable format
Right to Object
Object to processing of your personal data
Right to Restrict Processing
Limit how we process your personal data
How to Exercise Your Rights
To exercise any of these rights, please contact us at info@createhub-academy.com or call +81 70-4554-1782. We will respond to your request within 30 days and may need to verify your identity for security purposes.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- • Avoid filling out contact forms, account registrations, or any data-submitting features
- • Disable cookies through your browser settings (see our Cookie Policy for more details)
- • Contact us directly to request removal of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
You are free to browse our website without accepting cookies or submitting personal information. We honor your choice and ensure compliance with your privacy preferences.